Our platform monitors Google reviews around the clock, ensuring that no guest feedback goes unnoticed. Within moments of receiving a new review, SmartReview AI creates and publishes a thoughtful, personalised response that highlights your hotel's commitment to guest satisfaction.

ReviewReply AI harnesses the power of ChatGPT and analyses the sentiment and content of each review to create responses that are tailored to your guests' experience. Whether you're thanking a guest for an excellent review or addressing an issue with empathy and a promise to make it better, SmartReview AI does it all with flair.

Automate the labour-intensive task of review management so your staff can focus on what they do best - delivering an exceptional guest experience. The efficiency of SmartReview AI not only saves time, but also strengthens your brand reputation through consistent, timely interactions.

With SmartReview AI's analytics dashboard, you can get more than just automated responses. Track response times, trends in guest sentiment and much more to gain valuable insights that can help you improve your hotel's operations and service.

The implementation of SmartReview AI is seamless. Our platform integrates directly into your hotel's existing software ecosystem, making setup a breeze and ensuring you're up and running in no time.

Localisation and adaptation of ChatGPT in various languages for international markets.